Windstorm XN10

 SHANDONG KEN STONE HEAVY MACHINERY .,LTD, here our factory established in the year 1995, mainly produce wheel excavators, crawler excavators, which have passed CE,ISO9001 certification.

 Our machines  have been exported to more than 50 countries. Such as Australia, Poland, Germany, Norway,  Argentina, Malaysia, UK, Poland, Holland, Philippine etc.  and sales are growing every year.  we attend Canton Fair every year, and also attend Bauma Fair in ShangHai and Germany. we believe we will have a good cooperation with you.

Selling service:

Promotely and paintely answer customer's questions. put our heart and soul into service for customer, including supply some suggestions on choosing the place, how to save cost, and play the maxium value of our machine

After-sale Service:

1. our technicians will provide on-site service to customers in china. We will supply the whole day online service to foreign customers. According to foreign customer's requirement, we will arrange technicians go abroad to install or maintenance the machine if necessary.

2. within the warranty period and the machine parts damage under normal using condition, we will offer free new ones for replacement.

3. after the expiry of warranty, we can renewal of the contract, which can enjoy the same service as that during the warranty period.

4. our company will research the staffs service attitude aperiodically to improve the service satisfaction

FAQ 

1: Are you factory or trading company?

A: Here we are factory since the year 1995, brand is XINIU/Rhinoceros, focus in producing small size excavators. 

1: What kind terms of payment can be accepted?

A: For terms of payment, L/C, T/T,  Western Union (can be) could accepted

2: What certificates are available in Machinery?

A: For the certificate, we have CE, ISO.

3: What about the delivery time?

A: 7-20 days after receiving the deposit.

4: What about the warranty time?

A: 12 months after shipment or 2000 working hours, whichever occurs first.

5. What about the Minimum Order Quantity?

A: The MOQ is 1 pcs .

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